3 Mobile Terms & Conditions

These Terms & Conditions apply to the use of the 3 mobile platform, including the website and mobile app. "3 mobile", "we", and "our" refer to the company operating 3 mobile. "User" and "you" refer to anyone who uses the platform or opens an account.

By accessing or using 3 mobile, you confirm that you have read and fully understood these Terms & Conditions and agree to be bound by them. If you do not agree with any part of these terms, please refrain from using 3 mobile.

3 mobile reserves the right to update these Terms & Conditions at any time. Continued use of the platform following any changes will be deemed acceptance of the revised terms. We recommend checking this page regularly.

To open an account on 3 mobile, the following conditions must be met:

• You must be at least 18 years of age.
• You must provide accurate and complete information at the time of registration — providing false information will result in account termination.
• Each individual may register one account only.
• You must have an active mobile banking account (bKash/Nagad/Rocket) registered in your name.
• You may not register from any country or region where online betting is prohibited by law.

The phone number and email address you provide at registration must be verified. For your account's security, use a strong password and never share it with anyone.

If multiple accounts belonging to the same individual are detected, all such accounts will be terminated and any funds held therein may be forfeited. 3 mobile employs advanced technology to identify duplicate accounts.

3 mobile supports deposits and withdrawals via bKash, Nagad, and Rocket. The following conditions apply to deposits:

• Minimum deposit amount: ৳100.
• The maximum single deposit limit depends on your account verification level.
• Deposits are generally credited to your account instantly. If you experience any issues, please contact support.
• The mobile banking number used at the time of deposit must be registered in your name.

Please follow the rules below when making a withdrawal:

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are typically processed within 24 hours.
• Withdrawals will only be sent to the mobile banking number used to make the deposit.
• Withdrawals of large amounts may be held pending completion of KYC verification.
• Wagering requirements must be met before bonus funds can be withdrawn.

3 mobile regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly stated on the relevant offer page. General bonus terms:

• The Welcome Bonus is available to newly registered users only.
• Each bonus carries a specific wagering requirement. For example, 10x means you must wager ten times the bonus amount before making a withdrawal.
• Bonuses not used within the designated time period after being credited will be forfeited.
• Combining multiple bonuses at the same time is generally not permitted unless explicitly stated otherwise.
• Voucher codes can only be used once and will expire after their validity period ends.

3 mobile reserves the right to modify, suspend, or cancel any bonus or promotion at any time. If bonus abuse or fraudulent activity is detected, the account will be closed and the bonus forfeited.

Please keep the following rules in mind before placing a bet on 3 mobile:

• Once a bet is confirmed, it cannot be cancelled or modified unless 3 mobile decides otherwise under exceptional circumstances.
• Odds are subject to change at any time. The odds displayed at the time of bet confirmation will apply.
• If a match or event is cancelled, the stake is generally refunded.
• For live betting, if a bet is accepted with a delay due to network issues, the odds applicable at the time of acceptance will apply.
• Maximum payout limits are set individually for each event.

3 mobile uses official results from the relevant sports governing body to determine match outcomes. In the event of any dispute, the decision of 3 mobile shall be considered final.

The following activities are strictly prohibited on 3 mobile:

• Creating multiple accounts or operating another person's account.
• Bonus arbitrage — placing strategic bets solely for the purpose of meeting bonus wagering requirements.
• Match fixing or betting using insider information.
• Using any software bots, scripts, or automation tools on the platform.
• Using 3 mobile for money laundering or any illegal financial transactions.
• Attempting to access another user's account.

The Know Your Customer (KYC) process is an essential part of 3 mobile's security framework. We may ask you to verify your identity under certain circumstances:

• When making a large withdrawal for the first time.
• Unusual activity is detected on the account.
• A discrepancy is found between the deposit and withdrawal mobile numbers.

Documents typically required for KYC include: National ID (NID), birth registration certificate, or a copy of your passport; a selfie photo; and your mobile banking account details.

All verification information is stored with strict confidentiality and used solely for security purposes.

3 mobile may temporarily suspend or permanently close an account under the following circumstances:

• Violation of these Terms & Conditions.
• Registering with false or misleading information.
• Failure to complete KYC verification or refusal to provide the required information.
• Participation in prohibited activities.
• The user submits a request to close their own account.

You may request account closure at any time by emailing support@3mobile.app. Before the account is closed, you will be given the opportunity to withdraw any verified remaining balance, unless the closure is due to prohibited activity.

3 mobile will not be held liable in the following circumstances:

• Any missed bets or delayed transactions resulting from technical issues or server downtime.
• Unauthorised access to your account resulting from your own negligence or sharing of login credentials.
• Payment delays caused by issues with third-party mobile banking services.
• Financial losses incurred through betting — betting is inherently risky, and 3 mobile accepts no liability for such losses.

3 mobile reserves the right to amend these Terms & Conditions, in whole or in part, at any time. For significant changes, we will endeavour to notify you via your registered email or SMS.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. For any questions or concerns, please contact us:

• Email: support@3mobile.app
• Live Chat: Available 24/7 on the 3 mobile app and website.
• Response Time: Usually within 24 hours.

These Terms & Conditions are drawn up in Bengali and shall be governed by the laws of Bangladesh. In the event of any dispute, the courts of Bangladesh shall have jurisdiction.