Privacy & Security

3 Mobile Privacy Policy

Your personal information is our top priority. See exactly how 3 mobile collects, uses, and protects your data — with complete transparency.

Last Updated: January 2026
256-bit SSL Encryption
100% Data Privacy
24/7 Security Monitoring
0 Sale to Third Parties

How We Protect Your Privacy

Your data is completely safe with 3 mobile. Discover the core pillars of our privacy protection.

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Advanced Encryption

All your data is secured with 256-bit SSL encryption. 3 mobile uses bank-grade security to keep your information fully protected.

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No Sale of Data to Third Parties

3 mobile never sells your personal information to any third party. Your data is used solely for operating the platform.

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Right to Erasure

3 mobile will honour requests to delete your personal data upon demand. Data is not retained beyond legal obligations in any given circumstance.

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Transparent Data Use

3 mobile is fully transparent about what data it collects and how it's used. There is no hidden data collection or undisclosed use of your information.

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Secure Mobile App

Your data is encrypted on-device within the 3 mobile app. Every app update further strengthens our security.

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Privacy Controls

You decide what information you want to share. 3 mobile gives you full control over your own data.

01

Introduction & Privacy Commitment

Welcome to 3 mobile. This Privacy Policy explains how 3 mobile collects, uses, and protects your personal information. We believe that your privacy is a fundamental right, and 3 mobile is committed to upholding it.

This Privacy Policy applies to both the 3 mobile website (3mobile.app) and its mobile application. By using 3 mobile, you consent to this Privacy Policy. This policy covers our Terms & Conditions works alongside.

Our Commitment: 3 mobile will never sell your information to third parties without your consent, and will take every technical measure necessary to keep your personal data secure.

02

What Information We Collect

3 mobile may collect the following types of information from you for various purposes:

Data Type Example Collection Method
Identity Information Name, date of birth, NID number Registration Form / KYC
Contact Information Phone number, email address Registration Form
Financial Information Mobile banking number, transaction history Payment Processing
Device Information IP address, device model, OS version Automatic Collection
Usage Data Betting history, login times, preferred games Platform Operations

3 mobile only collects information that is necessary for operating the platform, ensuring security, and meeting legal obligations. No unnecessary data is collected.

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If you complete KYC verification, the identity document information you provide will be used exclusively for identity verification and stored on secure servers.

03

How Your Information Is Used

3 mobile uses your information for the following purposes:

  • Account Management: Your identity and contact details are used to create, verify, and manage your account.
  • Payment Processing: Your mobile banking details are used to process deposits and withdrawals.
  • Security Assurance: Device and usage data is analysed to detect fraudulent activity and maintain platform security.
  • Customer Support: Your account and transaction details are needed to assist you in resolving any issues.
  • Relevant Offers: Your usage data is analysed to offer bonuses and promotions tailored to your preferences.
  • Legal Compliance: Data is retained as required to comply with applicable laws and regulations.
  • Platform Development: User behaviour is analysed to help improve the quality of 3 mobile's services.

Important: 3 mobile never sells your information to third parties for marketing purposes. Your data is used solely for the purposes described above.

04

Cookie Policy & Tracking Technologies

3 mobile uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device that help improve platform functionality.

Types of cookies used by 3 mobile:

  • Essential Cookies: Essential for maintaining login sessions, ensuring security, and running core platform functions. These cannot be disabled.
  • Performance Cookies: Used to analyse platform usage and improve service quality. This data is completely anonymous.
  • Preference Cookies: Used to remember your language preference, display settings, and similar choices.
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You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features of the platform.

05

Data Sharing & Third Parties

3 mobile may share your information with certain third parties only in limited circumstances and in strict accordance with its data policies:

  • Payment Providers: Only the minimum necessary information is shared to process transactions with mobile banking services such as bKash, Nagad, and Rocket.
  • Law Enforcement: Information may be disclosed in accordance with legal obligations or court orders.
  • Security Partners: Certain information may be shared with specialist agencies for fraud detection and anti-money laundering purposes.
  • Technology Service Providers: Technology partners essential to platform operations work under strict confidentiality agreements.

Our Clear Commitment: 3 mobile never sells or rents your personal information to advertisers or marketing companies. Any data shared with third parties is always kept to a minimum and strictly purpose-driven.

06

Data Storage & Security

3 mobile stores your information on secure servers and applies the highest security measures:

  • Encryption: All sensitive data is stored with 256-bit AES encryption.
  • Retention Period: Data for active accounts is retained for as long as the account remains active. After account closure, data may be kept for up to 5 years as required by legal obligations.
  • Regular Audits: 3 mobile conducts regular security audits to identify and address any vulnerabilities.
  • Access Control: Only authorised personnel can access your data, and every access is logged.
  • Data Breach Response: In the event of a security breach, 3 mobile will notify affected users as quickly as possible.
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Use a strong password to keep your account secure and never share your login details with anyone. If you notice anything suspicious, report it to support@3mobile.app immediately.

07

Your Privacy Rights

As a 3 mobile user, you have the following rights regarding your personal data:

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Right of Access

You may request to view the information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or outdated information we hold about you.

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Right to Erasure

Under certain circumstances, you may request that your information be deleted.

Right to Restrict Processing

You may request that your information be restricted from use for specific purposes.

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Right to Data Portability

You may request a copy of the data we hold about you.

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Right to Object

You may object to your data being used for specific purposes.

To exercise any of the above rights, email us at support@3mobile.app. 3 mobile will typically respond to your request within 30 days. In some cases, legal obligations may mean we are unable to fulfil certain requests.

08

Children's Privacy Protection

3 mobile is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If we become aware that a minor is using 3 mobile, we will immediately close that account and delete all associated data.

A Note for Parents: If your child has accidentally registered on 3 mobile, please contact us immediately at support@3mobile.app. We will take prompt action.

09

Privacy Policy Updates

3 mobile may update this Privacy Policy as needed. In the event of any changes, we will:

  • We will publish the updated version on this page and change the "Last Updated" date accordingly.
  • We will notify you of any significant changes via your registered email or app notifications.
  • For significant changes, your consent to the updated policy may be required.

Continued use of 3 mobile after any updated policy is published will be considered your acceptance of the new Privacy Policy. We recommend visiting this page regularly to stay informed.

10

Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact 3 mobile at:

  • Email: support@3mobile.app
  • Live Chat: Available at all times on the 3 mobile app and website.
  • Response Time: Privacy-related requests are typically responded to within 7–30 business days.

3 mobile is fully committed to protecting your privacy. Your concerns matter to us, and we take every one of them seriously.

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When submitting a privacy request, please contact us from your registered email or phone number so we can verify your identity quickly.

This Privacy Policy was last updated on: January 2026

Your data is safe — get started now!

Your privacy is fully protected at 3 mobile. Register securely and experience Bangladesh's premier betting platform.

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